There are several common reasons why apps are rejected during the review process:
- When a merchant clicks Add App from the app’s listing, the app does not immediately authenticate using OAuth before any other steps occur.
- When a merchant clicks Add App from the app's listing, the app returns a fatal error.
- The app listing is incomplete or too short, or it includes missing screenshots, grammar and punctuation issues, or promotional videos disguised as screencasts.
- The app requests more API permissions than are actually required for its functionality.
- Uncaught errors and bugs.
- Installation instructions were not provided when code changes are required to integrate the app into a merchant’s store.
- Sign-up or sign-in forms fail to auto-populate fields like store address and email address. Using information from the
shopobject can retrieve this data from a merchant’s store and help with auto-populating forms. - After installation, the widget that the app is supposed to display does not appear on the merchant’s store.